Navigating Patient Information at University of Kentucky Hospital

Navigating Patient Information at University of Kentucky Hospital

As a patient, understanding how to access and manage your health information can be a daunting task. At University of Kentucky Hospital, patients have several options for accessing their medical records and obtaining up-to-date information regarding their care.

MyChart

One of the most convenient ways to access your information is through the MyChart patient portal. This online system provides patients with 24/7 access to their medical records, including lab results, medication lists, and appointment schedules.

To sign up for MyChart, patients must request an activation code from their provider or request one online. Once registered, patients can securely access their information from a computer, tablet, or smartphone. MyChart also allows patients to communicate with their healthcare team, schedule appointments, and request prescription refills.

Release of Medical Information

For patients who prefer a physical copy of their medical records, the hospital offers a Release of Medical Information request form. Patients must complete this form to request copies of their medical records and must provide a valid ID.

There may be a fee associated with obtaining physical copies of records. Patients should be aware that the request process can take up to 30 days to complete, so it is essential to plan accordingly.

In-Person Requests

Patients who prefer to request their medical records in-person can do so by visiting the HIM (Health Information Management) office located on the first floor of the hospital. The HIM office is open Monday through Friday from 8:00 am to 4:30 pm and closed on weekends and holidays.

Patients should bring a valid photo ID and their insurance card to ensure a smooth request process. The HIM office staff will be happy to assist with any questions patients may have about their medical records.

Conclusion

Navigating patient information at University of Kentucky Hospital doesn’t have to be a hassle. The MyChart patient portal, Release of Medical Information request form, and in-person request options provide patients with convenient ways to access and manage their medical records.

Patients should take advantage of these resources to stay informed and involved in their healthcare journey. Remember, open communication with your healthcare team is vital for achieving the best outcomes.